INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How long does delivery take?
Orders placed before 8:00 PM are delivered within 4 hours. If placed after 8:00 PM, delivery will be scheduled for the next day.
Do you deliver to all areas in Kuwait?
Yes, we deliver across Kuwait. However, for Umm Al Hayman, Sabah Al Ahmad, Khairan, Bnaider, Wafra, Al Soor, Minaa Abdulla, Shuaiba Industrial Area, and Ali Sabah Al Salem, deliveries are made only on Sundays and Thursdays before 8:00 PM.
How can I track my order?
Yes, you can tracking via a tracking link on https://www.allowmena.com/track
What happens if I miss my delivery?
If you miss your delivery, our team will contact you to reschedule at a convenient time.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or refund as per our policy.
INFORMATION ABOUT US